Nadugha Lydia

Oversaw day-to-day hotel operations, staff management, budgeting and revenue strategies, and guest relations to maintain service standards and improve occupancy and profitability.

Planned and delivered Cambridge-aligned English lessons, adapting teaching techniques to varied learning styles and improving student engagement and achievement.

Maintained cleanliness and sanitation of guest rooms and public areas, managed supplies, reported maintenance issues, and collaborated with teams to ensure high guest satisfaction.

Managed online travel bookings, met sales targets, prepared promotional materials, handled customer queries, and provided visa and travel advice to clients.

Hosted youth-focused programs discussing social, political, and cultural issues to engage audiences and drive public discourse.

Provided customer support, resolved inquiries and complaints, and maintained records to ensure positive client experiences and service continuity.

Completed an MBA program at Antalya Bilim University focused on business administration and management.

Completed a Master Degree in Educational Psychology with coursework and training in educational assessment and counseling.

Earned a Bachelor Degree in Educational Psychology with foundational coursework in learning theory and developmental psychology.

Completed G.C.E. Advanced Level secondary education at G.H.S Mamfe.

Completed G.C.E. O Level secondary education at G.H.S Mamfe.