Nadim Shaikh
@nadimshaikh1
RCM Operations Team Leader specializing in denials management and medical billing excellence for U.S. healthcare.
What I'm looking for
I lead RCM operations with a focus on Workers' Compensation, Personal Injury, and professional medical claims across multiple U.S. healthcare specialties. I’m known for optimizing processes, reducing denials, improving cash flow, and strengthening operational efficiency while maintaining strict HIPAA compliance.
As Team Leader - Operations, I manage an RCM team of 10 FTEs and oversee end-to-end claims management—from denial resolution to claims aging and adjustment reporting. I coordinate with clients and internal stakeholders, track team productivity through performance metrics, and train teams on payer-specific guidelines, compliance requirements, and system changes.
Previously, I served as SME - Denials Management, leading 15 denial management specialists and improving accuracy by analyzing root causes and updating SOPs. I also built hands-on expertise as an RCM Specialist and in Accounts Receivable, processing paid/denied claims, validating coverage and patient responsibility, managing work queues, and documenting outcomes for audit and reporting.
Experience
Work history, roles, and key accomplishments
Team Lead - RCM Operations
Quantanite
Jan 2025 - Present (1 year 5 months)
Lead the RCM operations team managing Workers' Compensation, Personal Injury, and professional medical claims across multiple specialties. Manage a team of 10 FTEs for denial resolution and end-to-end claims management while maintaining HIPAA compliance and delivering training, reporting, and performance tracking.
SME - Denials Management
Bizmatics
Jan 2024 - Jan 2025 (1 year)
Led a team of 15 denial management specialists, ensuring timely and accurate resolution of claims. Developed targeted training, updated SOPs, handled client escalations, and analyzed complex denials to reduce repeat issues.
Submitted electronic and paper claims and processed paid and denied claims according to payer guidelines and adjudication criteria. Investigated complex claim issues, ensured HIPAA-compliant documentation, followed up on denials, and verified coverage, patient responsibility, and insurance payments.
Reviewed claims for accuracy and routed them to the correct insurance carriers for processing. Managed denial/rejection/no-response queues, contacted insurers and patients for missing information, processed adjustments, and maintained documentation for audit and reporting.
Education
Degrees, certifications, and relevant coursework
Khagolam Institute of Geoinformatics
Certification in Geoinformatics, Geoinformatics
2018 - 2018
Completed a certification in geoinformatics at Khagolam Institute of Geoinformatics in 2018.
AKI's Poona College of Arts, Science and Commerce
12th Grade (HSC), Higher Secondary Certificate (HSC)
2014 - 2014
Completed HSC (12th) at AKI's Poona College of Arts, Science and Commerce in 2014.
AKI's Poona College of Arts, Science and Commerce
Bachelor of Geology, Geology
Earned a Bachelor of Geology from AKI's Poona College of Arts, Science and Commerce under Pune University.
St. Xavier's High School, Matheran
10th Grade (ICSE), ICSE
2012 - 2012
Completed ICSE 10th at St. Xavier's High School, Matheran, in 2012.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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