Open to opportunities

Nadia Lugo Sanchez

@nadialugosanchez

Message

Dedicated cashier with strong customer service and bilingual skills.

United States

Message

What I'm looking for

I am looking for a role that values customer service and offers opportunities for growth.

I am a dedicated and detail-oriented cashier with extensive experience in customer service across various retail environments. My journey began at Cracker Barrel, where I honed my skills in guest relations and efficient service. I have consistently prioritized customer satisfaction, ensuring that every patron feels welcomed and valued.

At Big Lots and Lowe's, I further developed my abilities in cash handling and product assistance, while also leveraging my bilingual skills to assist Spanish-speaking customers. My commitment to fostering a positive shopping experience has been a cornerstone of my work ethic, and I take pride in maintaining an organized and clean environment for both customers and colleagues.

Currently pursuing a BA in Psychology with a minor in Spanish at the University of South Carolina Upstate, I am eager to apply my academic knowledge and practical experience in a role that values empathy and effective communication. I believe that my background in customer engagement and problem-solving will contribute positively to any team.

Experience

Work history, roles, and key accomplishments

Current

Cashier

Current

Lowes

Mar 2024 - Present (1 year 4 months)

Processed transactions efficiently, ensuring accurate cash handling and enhancing customer satisfaction through quick service. Assisted customers in locating products, fostered a welcoming environment, and maintained area cleanliness, including translating in Spanish.

Customer Service Product Location

Cashier

Big Lots

Jan 2023 - Dec 2023 (11 months)

Processed transactions efficiently, ensuring accurate cash handling and assisting with returns. Collaborated with team members to help customers with their needs and maintained an organized checkout area, including translating in Spanish.

Team Collaboration

Caregiver

Maria Ignes

May 2021 - Aug 2021 (3 months)

Provided compassionate care to clients, fostering trust and ensuring a comfortable environment. Assisted with daily living activities, monitored health status, and helped with cooking and cleaning.

Cooking

Hostess

Cracker Barrel

Nov 2020 - Apr 2021 (5 months)

Provided exceptional guest service by warmly welcoming patrons and managing seating arrangements efficiently. Maintained accurate waitlists and reservations, ensuring effective communication and minimizing guest wait times.

Guest Service Seating Management Waitlist Management Reserving Communication

Education

Degrees, certifications, and relevant coursework

University of South Carolina Upstate

Bachelor of Arts, Psychology

Currently pursuing a Bachelor of Arts in Psychology, with a minor in Spanish. Focusing on core psychological principles and gaining proficiency in the Spanish language.

Dorman High School

High School Diploma, General Studies

Grade: 3.5 GPA

Activities and societies: Played varsity soccer since freshman till senior year; recognized as an academic player.

Completed a comprehensive high school curriculum, earning a High School Diploma. Achieved a 3.5 GPA while actively participating in varsity soccer throughout all four years.