Nadeem User

Led technical sales and business development for RO water treatment systems and industrial control solutions across key cities. Secured multiple B2B contracts with EPCs and industrial clients, achieving over SAR 4.5M in total sales revenue. Delivered customized automation solutions, integrating PLC/SCADA and DCS interfaces, tailored to client specifications.

Managed hazardous material removal projects, ensuring full compliance with safety regulations. Skilled in mitigating asbestos-related risks across various industrial projects while maintaining the highest standards of workplace safety.

Led sales efforts for Ovation DCS services, increasing revenue by 60% through successful contracts and expanding market share. Managed end-to-end project delivery for various control system modifications, achieving 100% on-time completion and client satisfaction.

Managed over 30 Ovation DCS client accounts across Saudi Arabia, achieving a 95% customer retention rate through prompt issue resolution. Introduced a proactive service program that reduced DCS system downtime by 40%, enhancing overall client satisfaction. Led onboarding and technical support for new Ovation DCS clients, cutting resolution time by 50%.

Provided technical service and support for control systems, ensuring operational efficiency. Resolved system issues for clients and performed routine maintenance.

Managed engineering aspects of projects, ensuring technical specifications were met. Collaborated with teams to deliver project objectives on time and within budget.

Supervised on-site activities and ensured adherence to engineering plans and safety standards. Provided technical guidance during project execution.

Completed a comprehensive Bachelor's Degree in Manufacturing Engineering. Gained expertise in various aspects of manufacturing processes and systems.