nabeen User
@nabeenuser
I resolve hardware, software, network, and user issues for remote technical support teams.
BangladeshWhat I'm looking for
I've supported computer systems, networks, hardware, software, and users across Neo Printech BD Ltd, Kenpark Apparels, and KSRM for over 12 years.
At Neo Printech BD Ltd, I troubleshoot computer, hardware, software, and network issues while also handling graphics design and technical operations. I provide clear guidance to users and apply practical knowledge of security and data protection to keep business operations running smoothly.
Previously at Kenpark Apparels and KSRM, I investigated issues involving hardware, networking, servers, databases, and IT systems. I've supported network administration, system configuration, information security practices, and day-to-day user technical requirements.
I'm comfortable communicating in English, explaining technical issues clearly, learning new support systems, and working independently in remote customer and technical support environments.
Experience
Work history, roles, and key accomplishments
IT Engineer Cum Designer
Neo Printech BD Ltd
Mar 2022 - Present (4 years 6 months)
Provide technical support and troubleshoot computer, hardware, software, and network-related issues. Handle graphics design responsibilities in addition to IT support and technical operations.
Education
Degrees, certifications, and relevant coursework
National Institute of Technology
Diploma, Computer Hardware and Software Engineering
Diploma in Computer Hardware and Software Engineering from the National Institute of Technology.
New Horizons Computer Learning Centre
Professional Certification, Information Technology
Professional IT training and certifications including A+, Network+, and Cisco Certified Network Associate (CCNA).
Tech stack
Software and tools used professionally
Availability
Location
BangladeshAuthorized to work in
Salary expectations
Job categories
Skills
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