Open to opportunities

nabeel khan

@nabeelkhan2

Results-driven Digital Transformation Manager with 7+ years delivering AI-driven automation and customer-focused digital products.

Pakistan

Message

What I'm looking for

I seek a role leading digital transformation where I can drive AI automation, improve customer experience, manage cross-functional teams and vendors, and deliver measurable business impact.

I am a results-driven Manager of Digital Transformation with over seven years of experience leading digital initiatives in financial services and technology. I specialize in AI-driven process automation, mobile and web application development, vendor management, and aligning technology with business strategy to improve customer experience and operational efficiency.

Throughout my career I have led product launches (Easypaisa miniapp, instant redemption, Raast integration), implemented OCR and chatbot solutions, and produced BRDs and FSDs while managing cross-functional teams and external vendors. I bring pragmatic delivery skills, experience with Agile and Waterfall methodologies, and a strong focus on measurable outcomes and executive-level reporting.

Experience

Work history, roles, and key accomplishments

Current

Vice President - Manager Digital Transformation

Current

Alfalah Investments

Jun 2025 - Present (7 months)

Leading AI-driven process automation and chatbot initiatives, implemented OCR to streamline account opening, and managed vendors to deliver mobile/web revamp projects on schedule and within budget.

Digital Transformation Automation Chatbot Vendor Management BRD FSD Project Management

Assistant Vice President - Manager Digital Transformation

Faysal Asset Management

Jan 2024 - Jun 2025 (1 year 5 months)

Launched instant redemption on Easypaisa mini-app and Raast via WhatsApp, developed an in-house sales portal, managed vendors, and led API testing and Linux-based troubleshooting to improve payment and sales workflows.

API Testing Postman Vendor Management Linux BRD FSD

Assistant Manager Digital Transformation

Faysal Asset Management

Jul 2021 - Dec 2023 (2 years 5 months)

Delivered Easypaisa Miniapp and a full-featured mobile app with digital account opening and WhatsApp self-service, managing cross-functional teams and project delivery using JIRA and digital methodologies.

Mobile App Development Digital Account Opening WhatsApp Self Service Jira BRD FSD Project Delivery

Associate Digital Transformation

Faysal Asset Management

Jul 2020 - Jun 2021 (11 months)

Led the company website launch and supported multiple digital projects using agile methods, improving customer engagement and contributing to revenue growth through timely delivery and risk mitigation.

Website Development Agile Project Management Risk Analysis Technical Support

Web Developer

Faysal Asset Management

Nov 2018 - Jun 2020 (1 year 7 months)

Developed responsive websites and optimized performance using HTML, CSS, JavaScript and PHP, conducted code reviews, mentored junior developers, and implemented SEO best practices to improve site performance.

HTML CSS JavaScript PHP MySQL Responsive Design SEO Code Review

Web Developer

Tag Group

May 2018 - Oct 2018 (5 months)

Developed and maintained responsive client websites, optimized loading speeds, and ensured cross-browser functionality through testing and performance improvements.

HTML CSS JavaScript jQuery Performance Optimization Cross Browser Testing Responsive Design

Web Developer

Axcore

Jan 2018 - May 2018 (4 months)

Built interactive, responsive websites using front-end technologies and PHP/MySQL backends, collaborating with clients and teams to deliver performant, cross-browser compatible solutions.