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Muzammil Mulla

@muzammilmulla

Agile Coach and SAFe Lead at Himalaya Wellness, coaching Scrum Masters and helping teams deliver through Scrum and SAFe.

India

Message

At Himalaya Wellness, I coach Scrum Masters on Agile practices and lead Scrum and SAFe teams. I facilitate PI Planning, Scrum of Scrums, and ART syncs, and help Product Owners refine and prioritize backlogs.

At Alembic Ltd, I coordinated Scrum ceremonies and helped teams improve Kanban flow using cycle time, lead time, and throughput metrics. Earlier, at Cipla Ltd, I led master data governance and cross-functional system enhancements supporting inventory and supply-chain processes.

Experience

Work history, roles, and key accomplishments

Agile Coach | SAFe & Agile Lead

Himalaya Wellness

Jan 2024 - Sep 2026 (2 years 8 months)

Coach and mentor Scrum Masters on Agile best practices and ways of working. Lead two high-performing Agile teams, facilitating SAFe ceremonies and driving continuous improvement.

Scrum SAFe 6.0 Kanban Jira Confluence Azure DevOps ServiceNow Agile Metrics Release Management Backlog Prioritization PI Planning Scrum Of Scrums Facilitation Coaching Mentorship

Sr Scrum Master & Kanban Lead

Alembic Ltd

Jul 2020 - Dec 2023 (3 years 5 months)

Coordinated Scrum ceremonies and facilitated Kanban processes, monitoring metrics to optimize delivery performance. Acted as liaison between stakeholders and teams.

Scrum Kanban Sprint Planning Daily Standups Retrospectives Sprint Demos Story Grooming Release planning Product Backlog Sprint Backlog Burndown Charts Kanban Metrics Cycle Time Lead Time Management Throughput Production Kanban (WIP Limits)Stakeholder Management

Scrum Master

JB Chemicals & Pharmaceuticals Ltd

Dec 2018 - Jun 2020 (1 year 6 months)

Facilitated Scrum adoption for a new development team, improving sprint efficiency by 95% through retrospectives and process improvements. Managed backlog and stakeholder collaboration.

Scrum Sprint Planning Retrospectives Backlog Management Jira Jira Advanced Roadmaps Agile Metrics Velocity Lead Time Management Cycle Time Stakeholder Management KPI Reporting Dashboarding

Production Support Manager

Glenmark

Aug 2016 - Dec 2018 (2 years 4 months)

Managed a team handling incidents, problems, and change requests, ensuring SLA compliance. Provided technical support and monitored application performance.

Incident Management Problem Management Change Management SLA Management Technical Support Application Monitoring Troubleshooting System Maintenance User Training Performance Metrics

Inventory Manager & Master Information System Manager

Cipla Ltd

Jan 2009 - Aug 2015 (6 years 7 months)

Managed IT systems and business applications supporting inventory, master data, and supply-chain processes. Led master data management and governance, and drove continuous improvement initiatives.