Open to opportunities

Joan Mumu

@mutheumumu

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Experienced program manager driving operational efficiency and strategic program delivery.

Kenya

Message

What I'm looking for

I seek roles where I can lead programs and operations, drive efficiency and growth, manage stakeholders, and deliver measurable impact in a collaborative culture.

I am a program manager with over a decade of experience in program management, operations, event planning, and stakeholder engagement, focused on turning strategic ideas into measurable results.

I have led cross-functional teams, optimized workflows to increase productivity and efficiency, and delivered cost reductions and new revenue streams while consistently meeting budget targets.

I build strong stakeholder relationships, design and execute strategic plans, and manage high-profile events and logistics with meticulous attention to detail and a collaborative leadership style.

Experience

Work history, roles, and key accomplishments

Current

Program Manager

Current

Authentic Solutions

Jun 2022 - Present (3 years 5 months)

Improved operational efficiency by 30% through process analysis, SWOT and strategic planning, and delivered advisory services that met financial targets while reducing operational costs by 20%.

Program Management Strategic Planning Process Improvement Budget Management Stakeholder Management Financial Analysis Operations Management

Program Manager

Glass House PR Limited

Jan 2022 - May 2022 (4 months)

Orchestrated high-level events including the Africa Digital Finance Summit, managed VIP logistics and recruited technical teams while driving fundraising and securing strategic partnerships to meet 70% of budget targets.

Event Management Program Management Logistics Team Coordination Fundraising Partnership Development Remote Team Management

Operations Manager

Glass House PR Limited

Feb 2021 - Dec 2021 (10 months)

Led daily operations and workflow optimization to increase productivity by 20%, provided strategic direction for growth, and strengthened client relationships to ensure high-quality project delivery.

Operations Management Workflow Optimization Team Leadership Client Relations Performance Management Strategic Planning Project Delivery Process Improvement

Program Manager

Blaze Consulting Limited

Jan 2016 - Dec 2020 (4 years 11 months)

Directed project execution within budgets, coordinated internal and external stakeholders, partnered with senior leadership and clients, and increased social media engagement by 30% to boost company visibility.

Program Management Budget Management Stakeholder Engagement Client Management Social Media Moderation Resource Allocation

Assistant Program Manager

Blaze Consulting Limited

Dec 2013 - Dec 2015 (2 years)

Managed projects within budget, coordinated teams and stakeholders, and delivered high-quality deliverables that met client and senior management expectations.

Project Coordination Stakeholder Management Team Coordination Quality Assurance Client Communication Resource Planning Reporting

Executive Assistant

Cadplan Architects Limited

Nov 2012 - Nov 2013 (1 year)

Optimized executive productivity through administrative support, complex scheduling, travel coordination, and producing reports and presentations while maintaining confidentiality.

Executive Support Scheduling Travel Coordination Report Preparation Confidentiality Office Administration Time Management

Administrative Assistant

FAMU Solutions

Jan 2011 - Sep 2012 (1 year 8 months)

Managed schedules, travel logistics and record keeping to improve operational efficiency and supported team productivity through streamlined daily operations.

Administrative Support Scheduling Logistics Record keeping Office Operations Organization Collaboration

Education

Degrees, certifications, and relevant coursework

Daystar University

Bachelor of Arts, Communications

Completed a Bachelor of Arts in Communications focusing on media, public relations, and strategic communication.

Coursera (Google Project Management Certificate)

Certificate of Project Management, Project Management

Completed the Google Project Management professional certificate via Coursera covering foundational project management practices and tools.

Coursera (University of Minnesota)

Certificate, Enterprise Systems

Completed a Certificate of Enterprise Systems through Coursera in partnership with the University of Minnesota focusing on enterprise software and systems.