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Muskaan Afzal

@muskaanafzal

I build customer engagement and operational improvements through marketing, feedback analysis, and teamwork.

India
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What I'm looking for

I'm seeking a marketing-focused role where I can support impactful brand strategies, improve customer engagement, identify market opportunities, optimise processes, and contribute measurable results in a dynamic business environment.

I've supported marketing and operations at Al Suwairi Tourism, contributing to social media updates, customer enquiries, follow-ups, travel packages, ticketing, visa assistance, and hotel bookings.

At Hazel Inn Manyata, I conducted room checks, collected and analysed customer feedback, and studied guest preferences, service satisfaction, and brand perception to identify factors influencing repeat bookings.

I'm pursuing an MBA in Finance and Marketing and bring project management, social media advertising, team leadership, and customer-service experience to work that strengthens brands and customer engagement.

Experience

Work history, roles, and key accomplishments

AT

Marketing Intern

Al Suwairi Tourism

Oct 2025 - Nov 2025 (1 month)

Interned in marketing and operations at a regional travel agency, supporting packages, ticketing, visa assistance, and hotel bookings. Contributed to digital presence and customer engagement through social media and online updates.

Education

Degrees, certifications, and relevant coursework

PB

Presidency College of Business Bengaluru

Master of Business Administration, Finance and Marketing

2024 -

Pursuing an MBA with specialization in Finance and Marketing.

SC

SDC College

Bachelor of Commerce, Commerce

2021 - 2024

Grade: CGPA: 8.54

Completed Bachelor's Degree in Commerce with a CGPA of 8.54.

SC

SDC PU College

Pre-University, Commerce

2020 - 2021

Grade: 85%

Completed Class XII in Commerce with a percentage of 85%.

JS

Jyothi Public School

Secondary School Certificate, General

2018 - 2019

Grade: 85%

Completed Class X with a percentage of 85%.

Tech stack

Software and tools used professionally

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