Mush Patel
@mushpatel
Certified Scrum Product Owner with expertise in data analytics and Agile.
What I'm looking for
I am a Certified Scrum Product Owner (CSPO) with a solid foundation in technical solutions, data analytics, and Agile project delivery across D2C, eCommerce, and SaaS platforms. My experience includes gathering business requirements, prioritizing product backlogs, and collaborating with cross-functional teams to deliver customer-centric solutions. I excel at transforming complex problems into scalable solutions, leveraging my strong product mindset and hands-on experience in CRM systems and API integrations.
In my recent role as a Product Owner at Triangl3 Solutions, I successfully owned technical product delivery, translating stakeholder requirements into user stories and a prioritized backlog. I defined product roadmaps that aligned deliverables with business goals and user feedback, resulting in an 11% increase in customer retention and a 14% reduction in operational costs for clients. My passion for continuous improvement drives me to deliver value through iterative development, ensuring that every product iteration meets the evolving needs of users.
Experience
Work history, roles, and key accomplishments
Product Owner
Triangl3 Solutions
Sep 2023 - Present (1 year 10 months)
Owned technical product delivery, translating stakeholder requirements into user stories and a prioritised backlog, ensuring alignment with business goals. Developed and integrated Salesforce-based CRM workflows, driving an 11% increase in customer retention across key accounts.
Product Analyst
SureCloud
Jan 2022 - Sep 2023 (1 year 8 months)
Led business requirement analysis for tailored GRC and CRM solutions, boosting client satisfaction by 20%. Partnered with Product Managers to define MVP features and drive sprints using Agile methodologies.
Education
Degrees, certifications, and relevant coursework
Kingston University
BSc (Hons), Mathematics
Completed a Bachelor of Science with Honors in Mathematics. Gained a strong foundation in mathematical principles and problem-solving.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Website
maharshipatel.co.ukPortfolio
portfolio.comSocial media
Job categories
Skills
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