MMMureille MOUANGA
@mureillemouanga
Bilingual customer experience and logistics professional delivering reliable operational support.
GhanaWhat I'm looking for
I am a bilingual customer experience and administrative professional with over two years of hands-on experience in customer service, sales coordination, and logistics support. I consistently resolve client issues under pressure, manage order processing and quotations, and maintain accurate records using PIMS and Excel to ensure timely fulfilment.
I thrive in multicultural and remote environments, providing responsive client communications across email and phone, supporting managers with daily operations, and improving customer satisfaction through proactive problem-solving. My strengths include strong communication, organization, and proficiency with Microsoft Office, Google Workspace, POS systems, and supply-chain processes.
Experience
Work history, roles, and key accomplishments
Sales Coordinator
Automation and Plant Technology Ltd
Jan 2022 - Dec 2024 (2 years 11 months)
Managed client communications, prepared quotations and purchase orders, and coordinated logistics to ensure timely delivery, improving order tracking and customer satisfaction.
Sales Coordinator
Urban Makes Beauty Supply
Jan 2022 - Dec 2022 (11 months)
Advised customers on beauty products, managed inventory replenishment, and processed POS transactions while maintaining accurate daily financial reports.
Canteen Assistant
Dura Institute
Jan 2021 - Dec 2021 (11 months)
Provided food service to students and staff, managed payments and daily financial reports, and ensured hygiene and quality standards in food preparation.
Administrative Intern
Automation and Plant Technology Ltd
Jan 2019 - Dec 2019 (11 months)
Assisted with logistics and administrative coordination for industrial orders and supported preparation of documentation and client communications.
Education
Degrees, certifications, and relevant coursework
University of Applied Management (UAM)
Bachelor of Business Administration, Supply Chain Management
Completed a Bachelor of Business Administration with a focus on Supply Chain Management, graduating in 2024.
Centre d'Étude Privé de Loandjili (CEPL)
Technological Baccalaureate, Management, Accounting & Commerce
Completed a Technological Baccalaureate in Management, Accounting & Commerce in 2014.
Tech stack
Software and tools used professionally
Availability
Location
GhanaAuthorized to work in
Job categories
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