Muneeb Afshan Shaik
@muneebafshanshaik
Project Manager specializing in banking technology programs and Finacle implementations, delivering automation, faster reporting, and improved incident SLAs.
IndiaWhat I'm looking for
I bring 13+ years of experience leading banking technology programs, including Finacle 7.x/10.x implementations, production support, and process automation initiatives. I consistently reduce manual effort (up to 95%), improve incident resolution SLAs, and drive operational efficiency through strong SDLC practices, requirements gathering, and risk & issue management.
In my current role as a Project Manager, I standardize project documentation and PMO workflows across portfolios, cutting reporting turnaround time by 40%. I also build Excel-based dashboards and interactive reports for portfolio management, and lead cross-functional optimization efforts that reduce manual effort by 50%+ while automating repetitive processes to free up team capacity.
Earlier, I led Finacle 10.x technical support and ported customizations from 7.x to 10.x for multiple banking clients, maintaining 99%+ availability and zero critical post-go-live incidents. From L1/L2 technical support to automation engineering—like optimizing HiveQL queries and building automated data workflows—I focus on scalable delivery, clear stakeholder communication, and measurable outcomes for banking operations.
Experience
Work history, roles, and key accomplishments
Project Manager (PMO)
Leapot Technologies
Jul 2023 - Present (2 years 9 months)
Standardized project documentation and PMO workflows, reducing reporting turnaround time by 40% and improving on-time status submissions. Built Excel-based dashboards for portfolio visibility and led cross-functional process automation that cut manual effort by 50%+ and reduced recurring processing from 8+ hours/week to 2 hours/week.
Frontend Developer
Twilight IT Professionals Private Ltd
Jun 2022 - Apr 2023 (10 months)
Designed and developed interactive dashboards and reporting tools for large datasets, reducing manual Excel analysis time by 35%. Established standardized documentation and checklists, improving project clarity, reducing change-related defects by 25%, and optimizing reporting pipelines for real-time SLA compliance visibility.
Led Finacle 10.x implementation technical support and ported customizations from 7.x to 10.x across banking clients, achieving zero critical post-go-live incidents and 99%+ availability. Owned design and customization of banking modules (charges, batch jobs, reports), led escalation management for complex issues, and mentored technical teams on Finacle architecture and troubleshooting.
Provided L1/L2 Finacle 10.x support for Collections & Recovery, Payments, and Servicing as SPOC, resolving complex issues and maintaining SLA compliance. Built automation and reporting improvements, including reducing entity data collection from 10 hours to 3–4 minutes and cutting report generation time by 30% via optimized HiveQL queries and Finacle MRT reports.
Technology Analyst - Finacle
EdgeVerve and Infosys Limited
Aug 2010 - May 2016 (5 years 9 months)
Supported Finacle 7.x for 20+ banking clients, serving as SPOC for 5+ banks and maintaining 98%+ SLA compliance through responsive issue resolution. Gathered requirements for enhancements, delivered customizations, automated data collection for critical entities, and provided on-call production support to ensure business continuity for mission-critical banking operations.
Education
Degrees, certifications, and relevant coursework
Muakham Jah College of Engineering and Technology
Bachelor of Engineering (B.E.), Computer Science
2006 - 2010
Earned a Bachelor of Engineering (B.E.) in Computer Science at Muakham Jah College of Engineering and Technology from 2006 to 2010.
Narayana Junior College
Intermediate Education (10+2), MPC
2004 - 2006
Grade: 94.9%
Completed MPC Intermediate Education (10+2) at Narayana Junior College from 2004 to 2006, scoring 94.9%.
Ravindra Public School
SSC (Class 10), Secondary Education
2003 - 2004
Grade: 89.3%
Completed SSC (Class 10) at Ravindra Public School from 2003 to 2004, scoring 89.3%.
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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