Mukesh mandal
@mukeshmandal
Bilingual customer support professional fluent in Mandarin and English.
What I'm looking for
I am a bilingual customer support professional fluent in Mandarin and English, experienced in delivering exceptional service across phone, chat, and email channels. I resolve inquiries with empathy and clear communication while collaborating effectively with teams to ensure positive customer experiences.
I am adept with tools and technical skills such as SQL, Python, Salesforce, Excel and project management practices, and I am committed to fostering team cohesion and continuous improvement in customer support operations.
Experience
Work history, roles, and key accomplishments
Civil Engineering Intern
Tilathi Koiladi Gaupalika
Supervised day-to-day site activities including concreting, brickwork, plastering, and leveling; prepared daily progress reports and assisted senior engineers with material estimation and quality control during a 3-month internship.
Customer Support Specialist
Unknown
Bilingual customer support professional fluent in Mandarin and English, delivering exceptional service across phone, chat, and email while resolving inquiries with empathy and clear communication.
Education
Degrees, certifications, and relevant coursework
Ballav Narsingh secondary school
+2 degree , Computer science
2019 -
Grade: 2.87
Activities and societies: Is good in English
I am Mukesh Kumar mandal I am 21year I have knowledge but I haven't have write know
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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