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Mukesh mandal

@mukeshmandal

Bilingual customer support professional fluent in Mandarin and English.

Nepal
Message

What I'm looking for

I seek a customer-focused role where I can use my bilingual skills and technical tools to improve customer experiences, collaborate with a supportive team, and grow into broader support or operations responsibilities.

I am a bilingual customer support professional fluent in Mandarin and English, experienced in delivering exceptional service across phone, chat, and email channels. I resolve inquiries with empathy and clear communication while collaborating effectively with teams to ensure positive customer experiences.

I am adept with tools and technical skills such as SQL, Python, Salesforce, Excel and project management practices, and I am committed to fostering team cohesion and continuous improvement in customer support operations.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

BS

Ballav Narsingh secondary school

+2 degree , Computer science

2019 -

Grade: 2.87

Activities and societies: Is good in English

I am Mukesh Kumar mandal I am 21year I have knowledge but I haven't have write know

Tech stack

Software and tools used professionally

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