MSMukesh Kumar Sharma
@mukeshkumarsharma
Experienced banking professional with expertise in retail banking and leadership.
IndiaWhat I'm looking for
I am a dedicated banking professional with over a decade of experience in retail banking, customer relationship management, and operations. My expertise spans credit assessment, loan appraisal, and branch operations, with a strong focus on financial analysis and risk management.
In my current role as a Retail Loan Assessment Officer at Punjab National Bank, I evaluate creditworthiness, manage client portfolios, and ensure compliance with regulatory guidelines. Previously, as Deputy Branch Manager, I led teams to achieve significant revenue growth and received awards for exceptional performance.
My military background as a Chief Petty Officer in the Indian Navy has honed my leadership skills in operational activities, safety management, and training. I hold a BSc in Radio Technology and a Bachelor of Business Administration, complemented by advanced digital skills and fluency in multiple languages.
Experience
Work history, roles, and key accomplishments
Retail Loan Assessment Officer
Punjab National Bank
Jun 2023 - Present (1 year 11 months)
Responsible for evaluating the creditworthiness of loan applicants, conducting property evaluations, and managing client portfolios. Developed long-term client relationships and collaborated with various departments to ensure compliance and smooth processing of loan applications.
Customer Service Associate
Oriental Bank of Commerce / Punjab National Bank
May 2017 - Jun 2023 (6 years 1 month)
Assisted customers with inquiries and account issues, ensured compliance with KYC regulations, and managed documentation processes. Provided operational support to branch management and handled cash transactions.
Deputy Branch Manager / Operations Officer
Punjab National Bank
Jun 2022 - Jun 2023 (11 months)
Oversaw branch operations, led a team, and developed business strategies to achieve revenue growth. Managed high-net-worth client relationships and ensured superior customer service while maintaining compliance with internal controls.
Chief Petty Officer
Indian Navy
Jan 2002 - Feb 2017 (15 years 1 month)
Led operational activities, managed fire safety and security, and coordinated training programs. Ensured compliance with safety regulations and maintained inventory for military operations.
Education
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Mukesh hasn't added their education
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