Open to opportunities

Mukesh Gupta

@mukeshgupta

Senior software engineer specializing in backend platforms, distributed systems, and reliability—leveraging AI to accelerate migrations and incident response.

India

Message

What I'm looking for

I’m looking for a role where I can own backend platforms end to end—driving safe migrations, improving production reliability, and using AI to accelerate incident response and developer productivity.

I’m a Senior Software Engineer who builds and modernizes backend platforms for reliability at scale. At Agoda, I designed and implemented unified Rebook & Cancel (RxC) backend APIs, and I independently led an Int-to-BigInt migration by coordinating cross-team work and decomposing it into 60+ reviewable MRs.

I also improve operational excellence with automation and thoughtful engineering processes. I built an LLM-assisted migration harness with type-change patches and compatibility gates, piloted an LLM-powered incident assistant for faster incident triage, and owned on-call incident resolution—strengthening API consistency and maintainability through PR/RFC reviews.

Experience

Work history, roles, and key accomplishments

Current

Senior Software Engineer

Current

Agoda

Aug 2025 - Present (1 year)

Designed and implemented unified Rebook & Cancel (RxC) backend APIs for post-booking actions, enabling agents to resolve previously declined solver requests and extending workflows toward future multi-step customer editing. Architected an Int-to-BigInt migration with staged, reviewable rollout, built an LLM-assisted migration harness, and developed an LLM-powered incident assistant to improve on-c

Backend Rebook and Cancel (RxC)Distributed Systems Int To BigInt Migration BigInt Incident Response On Call Incident Triage Reliability PR and RFC Reviews Staged Rollout Monitoring

Software Development Engineer 3

Zomato Payments Private Limited

Nov 2019 - Jul 2025 (5 years 8 months)

Owned core services within Zomato’s centralized payments platform from architecture through production operations. Implemented CVV-less saved-card transactions (improving payment success from 94% to 97%), migrated payment tables from SQL to DynamoDB via zero-downtime rollout, and re-architected payment callbacks from synchronous APIs to an asynchronous SQS pipeline with retries and DLQ handling (d

Payments Platform Active Segmentation Plugin CVV Less Saved Card Transactions SQL DynamoDB Asynchronous Retries Callbacks

Software Engineer

Think Future Technologies Pvt. Ltd

Jun 2018 - Nov 2019 (1 year 5 months)

Designed and developed B2B full-stack applications, owning frontend interfaces and backend APIs while gathering production reliability requirements from scratch through delivery.

Full Stack Frontend Backend Requirements Gathering Reliability Distributed Systems

Education

Degrees, certifications, and relevant coursework

Indraprastha Institute of Information Technology Delhi

Bachelor of Technology, Software Development

2014 - 2018

Activities and societies: Gold Medal – B.Tech Project in Entrepreneurship Track

Bachelor of Technology in Software Development (2014–2018) at IIIT Delhi, graduating with a Gold Medal. Completed a B.Tech project in an Entrepreneurship Track.