Open to opportunities

Muira Cronin

@muiracronin

Message

I create social media campaigns and support students and customers with organized, empathetic communication.

United States

Message

What I'm looking for

I'm looking for an opportunity where I can contribute social media marketing, content creation, customer communication, and administrative support skills while continuing to grow professionally.

I create branded social media content and campaigns for Black Hills State University and Epoxy Floors of the Black Hills, increasing followers by 20% in three weeks through strategic planning and audience engagement.

As a Senior Peer Mentor at Black Hills State University, I support more than 30 first-year students with academic guidance, career readiness, resumes, LinkedIn profiles, and interview preparation. I also collaborate with faculty to promote student success and retention.

Previously, I provided remote customer support for more than 200 customers daily at Lake Appliance Repair and coordinated over 300 service appointments monthly. I'm completing a Sociology degree focused on Law and Justice while maintaining a 4.0 GPA.

Experience

Work history, roles, and key accomplishments

Current

Social Media Marketing Coordinator

Current

Black Hills State University & Epoxy Floors of the Black Hil

Jan 2026 - Present (7 months)

Increased social media followers by 20% in three weeks through strategic content planning and audience engagement. Designed branded graphics and managed content calendars across multiple platforms.

Social Media Marketing Content Creation Canva Meta Business Suite Audience Engagement Analytics

Current

Senior Peer Mentor

Current

Black Hills State University

Aug 2025 - Present (1 year)

Mentored first-year college students by providing academic guidance and career readiness support. Assisted with resume development and interview preparation, mentoring over 30 students.

Mentor Career Coaching Resume Writing Interview Preparation Student Support

Customer Service Representative

Lake Appliance Repair

Nov 2024 - Nov 2025 (1 year)

Delivered professional customer support to 200+ customers daily and scheduled over 300 service appointments monthly. Resolved concerns with professionalism and maintained detailed records.

Customer Service Scheduling Problem Solving Remote Work

Private Nanny

N/A

May 2023 - Aug 2024 (1 year 3 months)

Managed daily schedules, activities, transportation, and meal preparation for multiple children. Built strong relationships with families through dependable communication and reliability.

Childcare Time Management Multitasking Problem Solving