
MUHAMMAD ZAIN
@muhammadzain15
I'm a BS(CS) student providing first-level technical support and pursuing an IT internship.
What I'm looking for
I've provided first-level technical support at Sybrid, a Lakson Group company, resolving hardware, software, network, computer, printer, and office application issues.
I'm completing a BS(CS) at Iqra University and seeking an IT internship to apply my support experience while learning networking, system administration, and IT support processes.
Experience
Work history, roles, and key accomplishments
Technical Support Engineer
Sybrid (A Lakson Group of Companies)
Provided first-level technical support to end users for hardware, software, and network issues. Diagnosed and resolved problems related to computers, printers, and office applications, and handled user tickets ensuring timely resolution.
Education
Degrees, certifications, and relevant coursework
Iqra University
BS(CS), Computer Science
Grade: 2.8
Completed BS(CS) degree from Iqra University in 2026 with a CGPA of 2.8.
NCR College of Emerging Technologies
Intermediate
2020 - 2022
Grade: B
Completed Intermediate from NCR College of Emerging Technologies from 2020 to 2022 with grade B.
Al Farooq Educational System
Matriculation
2019 - 2020
Grade: A+
Completed Matriculation from Al Farooq Educational System from 2019 to 2020 with grade A+.
Availability
Location
Authorized to work in
Salary expectations
Job categories
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