Muhammad Shafqat

I am a results-oriented marketing associate with hands-on experience in retail operations, customer service, and store supervision. I combine strong communication skills with a commitment to delivering high customer satisfaction and promoting brand reputation.

Throughout my roles, I have managed POS operations, cash handling, inventory control, staff scheduling, and vendor coordination while maintaining compliance with health and safety requirements. I have a proven record of improving store efficiency through inventory management and merchandising techniques.

I resolve customer issues with empathy and professionalism, upsell appropriate products, and collaborate with product and logistics teams to improve service delivery. I adapt quickly to new technologies and processes to ensure smooth transitions and continuous improvement.

With a Bachelors in Business Administration and certifications in logistics and financial literacy, I bring practical administrative skills, database familiarity, and a passion for client engagement to contribute positively to team success.