Open to opportunities

Muhammad Rizky Rianda

@muhammadrizkyrianda

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Experienced IT Business Analyst with a focus on product operations.

Zimbabwe

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What I'm looking for

I am looking for a role that offers opportunities for growth and innovation, where I can leverage my analytical skills and contribute to impactful projects.

I am a dedicated IT Business Analyst with extensive experience in product operations and data analysis. Currently, I work at Indosat Ooredoo Hutchison, where I manage the loyalty program operations for over 30 million users. My role involves creating functional requirements for new initiatives, assisting development teams, and providing insights into daily transaction reporting.

Previously, I have held positions at various organizations, including Artha Solutions Indonesia and Wirecard Technologies Indonesia, where I was responsible for impact analysis, functional specification documentation, and liaising with product managers to fulfill business requirements. My ability to design APIs and document database schemes has been instrumental in delivering successful projects.

With a strong educational background in Informatics Engineering and ongoing studies in Information Technology, I am committed to continuous learning and professional growth. I thrive in fast-paced environments and am passionate about providing innovative solutions that meet business needs.

Experience

Work history, roles, and key accomplishments

Current

Product Operations

Current

Indosat Ooredoo Hutchison

Jul 2022 - Present (3 years)

Responsible for the daily operations of IOH's Loyalty program, managing over 30 million users. Created functional requirements for new initiatives, including system integration process flows, user journey flows, and API specifications.

Loyalty Programs System Integration User Journey Mapping Fraud Detection Data Reporting

IT Business Analyst

Artha Solutions Indonesia

Mar 2021 - Present (4 years 4 months)

Served as a Business As Usual (BAU) Data Analyst Team member for DBS Bank Singapore.

Data Analysis Business Analysis Banking Operations SQL Data Reporting

IT Business Analyst

Wirecard Technologies Indonesia

Jan 2020 - Present (5 years 6 months)

Functioned as an IT Business Analyst for Bank BTN's Internet Banking and Mobile Banking platforms. Performed impact analysis on existing applications for new initiatives and created detailed impact analysis documents.

IT Business Analysis Requirement gathering

IT Business Analyst

PT. Nusantara Sejahtera Investama

Jul 2019 - Present (6 years)

Acted as a Backend Product Owner, setting development priorities for the technical team and leading the Backend functional analyst team for Invisee and Seedbox. Designed APIs for cross-platform use and documented database schemes (ERD).

API Design Business Development

IT Business Analyst

Indivara Group

Jun 2017 - Present (8 years 1 month)

Conducted research and development for the company's application products, focusing on new functionalities, technologies, and regulatory updates. Designed APIs for cross-platform use and documented database schemes (ERD).

research and development API Design Data Migration Application Development

IT Business Partner

Commonwealth Bank Indonesia

Jan 2017 - Present (8 years 6 months)

Served as a business partner for retail banking, branch and quality services, and wealth management departments, analyzing system capabilities for business initiatives. Liaised with business representatives for functional requirements and communicated with technical teams.

Business Partner Retail Banking Wealth Management

IT Parameter Analyst

Commonwealth Bank Indonesia

Nov 2014 - Present (10 years 8 months)

Designed Mutual Fund Products Parameterization, including configuring mutual fund transaction processes. Investigated system incidents related to core banking configuration and provided assistance for analysis documents, SIT, and UAT testing scope.

Mutual Funds Core Banking Systems System Incident Investigation SQL