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Muhammad Fahad

@muhammadfahad21

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AI Engineer at Melior ITs who built an enterprise project management system and automated AI workflows.

Pakistan

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At Melior ITs, I built an enterprise project management system end to end, covering sprint planning, timesheets, leave tracking, capacity planning, and resource utilization. I also built an n8n chatbot that delivered natural-language insights from Azure DevOps work items and reduced project management overhead by 70%.

I built an automated Microsoft Teams intelligence system that joins scheduled meetings, transcribes audio, and sends AI-generated minutes through Outlook. I also developed image-generation pipelines and a Python and Playwright web scraper.

At Business Analytics, I built the backend and AI engine for a white-label chatbot builder, and a voice-enabled customer chatbot for GR Farms. I fine-tuned a language model with PEFT and evaluated a RAG pipeline with RAGAS.

At Open Office, I built medical imaging and NLP systems, along with a sales forecasting system that achieved over 85% accuracy on holdout data. I also developed voice agents, chatbots, and automation systems for sales, outreach, and property onboarding.

Experience

Work history, roles, and key accomplishments

Current

AI and Automation Engineer

Current

Melior ITs

Nov 2025 - Present (1 year)

Built and delivered a full-scale enterprise project management system end-to-end as a solo engineer, covering sprint planning, timesheet management, leave tracking, capacity planning, resource utilization, and admin governance. Also built an n8n AI chatbot integrating OpenAI GPT-4o and PostgreSQL to deliver natural language insights from 10,000 Azure DevOps work items, reducing project management

React 18+TypeScript .NET 8+PostgreSQL Azure DevOps Claude Code BMAD N8n OpenAI GPT 4o Azure Communication Services NestJS Microsoft Graph API Playwright Python SearXNG Perplexity

AI Engineer

Business Analytics

Feb 2025 - Nov 2025 (9 months)

Built the backend and core AI engine for a white-label chatbot builder using FastAPI and OpenAI GPT-4o, with secure data handling and privacy controls across multi-tenant deployments. Also built a voice-enabled customer chatbot for GR Farms using OpenAI Whisper, GPT-4o, and OpenAI TTS, and performed PEFT fine-tuning on a large language model, improving model accuracy by 18%.

fastAPI OpenAI GPT 4o OpenAI Whisper OpenAI TTS PostgreSQL PEFT Ragas RAG Prompt Engineering

AI and ML Engineer

Open Office

Sep 2022 - Jan 2025 (2 years 4 months)

Built end-to-end medical image diagnosis systems using ResUNet++, U-Net, and YOLOv5 for skin lesion segmentation, COVID-19 CT scan analysis, and lung nodule detection. Also built an end-to-end sales forecasting system for a retail superstore client integrating ARIMA time series modeling into a live MERN stack application, achieving over 85% forecasting accuracy on holdout data.