Muhammad Abdullah Alam
@muhammadabdullahalam
Detail-oriented business analytics student eager for leadership opportunities.
What I'm looking for
As a sophomore at FAST NUCES pursuing a B.S. in Business Analytics, I am passionate about leveraging data to drive meaningful insights and results. My experience as a Chat Support Agent at Ibex Globals Pvt. Ltd. has honed my communication and interpersonal skills, allowing me to effectively engage with diverse audiences and provide exceptional support.
I thrive in fast-paced environments and am eager to take on challenges that enhance my leadership abilities. With a strong foundation in data analytics tools such as Power BI and SPSS, I am committed to applying my skills to contribute positively to society and achieve the best possible outcomes in any project I undertake.
Experience
Work history, roles, and key accomplishments
Chat Support Agent
Ibex Globals Pvt. Ltd.
Jun 2024 - Oct 2024 (4 months)
Worked as a Chat Support Agent for Walmart, providing assistance and support to customers through online chat. Developed skills in data analytics, communication, and teamwork while ensuring customer satisfaction.
Education
Degrees, certifications, and relevant coursework
Foundation for Advancement of Science and Technology
Bachelor of Science, Business Analytics
Currently a sophomore student pursuing a Bachelor of Science in Business Analytics, focusing on data-driven decision-making and analytical skills.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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