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Talha Bashir

@talhabashir

Junior Data Analyst building Python and SQL analyses, including a sales project that surfaced product and seasonal trends.

Pakistan

Message

What I'm looking for

I’m seeking a Data Analyst internship where I can apply my analytical skills to real business data and grow into a full-time analytics role.

My sales data analysis project took raw data through cleaning, exploratory analysis, and visualization in Jupyter Notebook. I used Pandas and NumPy to prepare the data, then Matplotlib to explore sales trends, top-performing products, and seasonal patterns.

At MindBridge on the Talabat account, I handled customer inquiries across voice and chat, investigated order and payment issues, and documented cases to support accurate reporting. I’m studying Computer Science at University of Central Punjab and hold the IBM Data Analyst Professional Certificate; I’m seeking a Data Analyst internship where I can apply my skills to real business data and grow into a full-time analytics role.

Experience

Work history, roles, and key accomplishments

Customer Support Agent

MindBridge

Handled high volumes of customer inquiries for Talabat across voice and chat channels, delivering accurate, timely, and professional resolutions. Resolved order, delivery, payment, and refund issues by investigating cases in internal systems and following company policies and escalation procedures.

Customer Support Issue Resolution Case Management Data Accuracy Quality Audits Reporting

Education

Degrees, certifications, and relevant coursework

University of Central Punjab

Bachelor of Science, Computer Science

2024 -

Pursuing a BS in Computer Science with relevant coursework in Data Structures, Object-Oriented Programming, Database Systems, Web Technologies, and Discrete Mathematics.