Open to opportunities

Ms Chula

@mschula

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Administrative officer with 6+ years managing records, documentation control, and confidential reporting.

Jamaica

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What I'm looking for

I’m looking for a role where I can manage records and documentation control, protect confidential information, and deliver accurate operational reporting—while supporting compliance, improving workflow efficiency, and maintaining strong data retrieval.

I’m a highly organized records and administrative professional with 6+ years of experience managing documentation, records maintenance, reporting, scheduling, workflow coordination, and confidential information across financial services, technical services, retail operations, and business administration.

I’ve strengthened operational efficiency by maintaining accurate filing systems, enforcing strict data security and privacy, and supporting compliance through reliable document control. From preparing routine operational reports while serving in international cruise operations to maintaining service records, work orders, and client files in technical services, I consistently ensure information is properly maintained, accessible, and timely. I also bring customer-focused experience from Bank of Nova Scotia Jamaica Limited, where I handled confidential customer records and verified documentation while keeping electronic files accurate.

Experience

Work history, roles, and key accomplishments

Gallery Director (Cruise Ops)

Park West Gallery

Jan 2022 - Jan 2025 (3 years)

Managed business records, sales documentation, correspondence, and confidential client files while maintaining accurate filing systems and document control. Prepared operational reports and ensured records remained accessible and compliant aboard international maritime vessels.

Records Management Document Control Confidential Files Operational Reporting Correspondence Management Information Retrieval

Field Engineering Technician

Advanced Integrated

Jan 2020 - Jan 2022 (2 years)

Maintained service records, technical documentation, work orders, and client files to support accurate recordkeeping and timely retrieval. Prepared reports, updated tracking logs, and managed documentation workflows in line with company procedures and service standards.

Technical Documentation Work Order Management Records Management Compliance Documentation Reporting Information Retrieval

Customer Care Advisor

Bank of Nova Scotia

Jan 2019 - Jan 2020 (1 year)

Maintained confidential customer records and processed documentation in accordance with banking policies and regulatory record management requirements. Verified information, updated electronic customer files, and handled records requests with accuracy and confidentiality.

Regulatory Compliance Document Verification Data Management Records Updates Information Requests Reporting