Mrityunjoy Panja

I am a 2021 Electronics and Communication Engineering graduate with a focused passion for crypto and Web3. I have managed a personal crypto portfolio across centralized and decentralized platforms and developed practical troubleshooting skills through hands-on experience.

My experience includes executing trades and swaps on platforms such as CoinDCX, Binance, Bitget, MetaMask, and TON Wallet, and resolving technical issues via research and community support. I document trading strategies and wallet setup guides to improve clarity and reproducibility.

I bring customer-focused written communication skills for chat and email support, basic technical troubleshooting, and proficiency with Microsoft Office tools. I am a quick learner, detail-oriented, and collaborate well in team settings.

I am pursuing formal customer service training and continue self-directed study in crypto fundamentals and DeFi concepts, aiming to contribute to an operations or support team in the crypto industry.