Keyur Patel

Managed manual test cases and performed R&D on plugins for new features. Conducted cross-browser testing and debugging, ensuring applications met requirements and identifying potential problems.

Modified and improved front-end themes to meet customer requirements. Established website architecture and implemented new features for enhanced user experience.

Maintained company websites using WordPress, managed IT equipment, and generated business documents. Oversaw advertisement drafts and multimedia coordination.

Created detailed test plans for E-Commerce sites, performed manual functional testing, and managed defects using JIRA. Ensured compliance with quality standards for UK and European clients.

Confirmed and input orders, interacted with clients and vendors, and resolved order discrepancies to assist the sales team.

Managed full life cycle recruiting for technical positions, coordinated interviews, and negotiated terms with candidates and clients.

Reviewed requirement documents and conducted audits to ensure quality compliance. Managed client reports and facilitated audits.

Provided customer support through chat, monitored call quality, and conducted performance analysis to ensure compliance with policies.