At Exterro R&D, I design, execute, and monitor test cases and scenarios for a web application, covering functionality, reliability, and performance.
I identify, document, reproduce, and track defects with developers through resolution. This work reduced average defect resolution time by 20%.
My functional, regression, and performance testing contributed to a 15% reduction in post-release defects. I also partner with customer service teams to investigate user-reported issues and prepare quality reports for stakeholders.
I follow Agile and Scrum practices and track testing activity and defects in JIRA. I’ve trained and mentored team members on QA practices and standard operating procedures.
