Mpho Kgwahla
@mphokgwahla
Telecommunications sales agent at IOTMYNET supporting Telkom data deals and VOX applications.
South AfricaWhat I'm looking for
At IOTMYNET, I contact cold and warm leads, help customers with Telkom data deals and VOX applications, and guide them through the application process. I follow up on orders and use CRM systems to manage customer interactions and sales activity.
As a Fashion Consultant at Jet ERM, I helped customers find suitable products, handled customer service and cashier responsibilities, and assisted with opening new accounts. I’m interested in remote sales roles serving international markets and supporting customers through a positive sales experience.
Experience
Work history, roles, and key accomplishments
Telecommunications Call Center Sales Agent
IOTMYNET
Feb 2024 - Present (2 years 8 months)
Contact cold and warm leads to identify customer needs and support sales opportunities. Assist customers with Telkom data deals and VOX applications, guide them through the application process, follow up on orders, and use CRM systems to manage interactions.
Fashion Consultant
Jet ERM
Aug 2022 - Jun 2023 (10 months)
Assisted customers on the sales floor, handled cashier and customer service duties, and helped customers open new accounts. Provided positive, helpful interactions in a retail environment.
Education
Degrees, certifications, and relevant coursework
Pretoria Secondary School
National Senior Certificate, General
Completed the National Senior Certificate (Matric) at Pretoria Secondary School.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Salary expectations
Job categories
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