Open to opportunities

Moyinjah Ogunleye

@moyinjahogunleye

Experienced administrative and customer service professional with strong accounting background and remote work experience.

Nigeria

Message

What I'm looking for

I seek a role providing executive support or customer-facing responsibilities in a collaborative, organized environment where I can apply administrative, accounting, and remote communication skills.

I am an accounting graduate with seven years of administrative experience and two years in customer service, combining office management, executive support, and client engagement skills. I have supported senior leadership, managed calendars and travel, processed invoices, handled accounts payable/receivable, and met KPI targets in customer-facing roles.

I excel with MS Office and G-Suite tools, remote communication platforms, and a results-oriented, detail-focused approach. I consistently build strong customer relationships, resolve complaints efficiently, and deliver accurate financial and administrative work under pressure.

Experience

Work history, roles, and key accomplishments

Customer Service Representative

XP Life Inc.

May 2024 - Apr 2025 (11 months)

Managed high-volume inbound calls and customer accounts remotely, resolved complaints and provided accurate information, and built sustainable customer relationships to achieve satisfaction.

Customer Service CRM Remote Support Communication Data Entry Time Management

Customer Service Representative

XperTech Store Ltd

Jan 2021 - Jul 2023 (2 years 6 months)

Handled inbound/outbound calls, emails and chat support, processed orders/payments/returns, resolved complaints and maintained customer records while meeting KPI targets.

Customer Service Order Processing Email Support Live Chat Payments KPIs CRM Communication

Account Officer

Anpletune Nigeria Ltd

Jul 2017 - May 2019 (1 year 10 months)

Managed accounts payable/receivable, created and cross-checked invoices, tracked expenses and processed refunds while working with collection agencies on overdue payments.

Accounts Payable Accounts Receivable Invoicing Billing Payments Processing Collections Excel

Executive Assistant

Mic – Oscar Nigeria Ltd

Jun 2012 - May 2017 (4 years 11 months)

Provided executive-level administrative and secretarial support to the CEO, managed travel and logistics, prepared reports and acted as primary point of contact between CEO and management.