Mounika K
@mounikak2
I review Google Ads and AI-generated content for policy compliance, quality, and identity risks.
IndiaWhat I'm looking for
I've reviewed Google Ads and AI-generated content at Genpact, identifying impersonation risks, misleading identity claims, and policy violations.
I evaluate Search, Display, Video, Discovery, Shopping, and App ads against Google Ads policies and quality standards. I also conduct quality audits, handle escalations, and support new-hire training.
Previously at Wipro, I reviewed Image, Video, and App ads for policy compliance while managing chat, email escalations, and case activities. At Tech Mahindra, I resolved customer technical issues through chat-based support.
I've received multiple Bronze Awards at Genpact and achieved Rank 1 as Best Performer at Wipro. I'm also strengthening my analytical skills through practical Excel and SQL learning.
Experience
Work history, roles, and key accomplishments
Reviewed AI-generated and user-created content for policy violations and impersonation risks. Evaluated Google Ads across multiple formats and conducted quality audits, escalations, and new-hire training.
Provided chat-based technical support to customers, resolving technical issues and maintaining service quality standards. Escalated and coordinated resolution of complex technical issues.
Reviewed Google Ads across Image, Video, and App formats for policy compliance and quality standards. Handled escalations and case-management activities while maintaining quality and productivity metrics.
Education
Degrees, certifications, and relevant coursework
SriDevi Women's Engineering College
Bachelor of Technology, Computer Science and Engineering
Completed Bachelor of Technology in Computer Science and Engineering in 2016.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Skills
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