Open to opportunities

Niraj Mia

@nirajmia

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Quality Control Analyst specializing in AI model validation and data quality assurance.

India

Message

What I'm looking for

I seek roles where I can validate AI models and improve data quality within collaborative, compliance-focused teams that value process improvement and professional growth.

I am a Quality Control Analyst with 2+ years of experience in AI-driven product validation, data quality management, and content moderation, skilled at designing and executing manual and automated testing strategies to ensure compliance and high-quality model outcomes.

I collaborate closely with data scientists, ML engineers, and cross-functional teams to develop QA processes, conduct audits, and produce actionable reports that improve product reliability, maintain high accuracy in moderation, and meet regulatory standards.

Experience

Work history, roles, and key accomplishments

Current

Quality Control Analyst

Current

Rezo.AI

Apr 2025 - Present (6 months)

Ensure data integrity for AI models across the development lifecycle by designing and executing manual and automated test plans, conducting QA audits, and delivering reports with actionable recommendations to improve model performance.

Test Planning QA Manual Testing Automated Testing Azure Content Moderation Reporting

Sr. Contact Centre Associate

Webhelp India

Jan 2024 - Dec 2024 (11 months)

Reviewed and moderated Google advertisements for policy compliance, conducted quality assessments of ad creatives and landing pages, and provided insights to optimize ad quality and user experience.

Content Moderation Performance Analysis Documentation Customer Support

Senior Contact Centre Associate

Webhelp India

Nov 2023 - Apr 2024 (5 months)

Monitored user-generated content to enforce community guidelines, removed harmful material, tracked violation trends for policy enhancement, and collaborated with legal and support teams on escalations.

Content Moderation Enforcement Trend Analysis Escalation Management Documentation Cross Functional Collaboration