Moses Ihenacho
@mosesihenacho
AI Product Manager driving ML-driven personalization and operational impact.
United StatesWhat I'm looking for
I am an AI Product Manager with 3+ years of experience leading machine-learning and generative AI products from discovery through production, focused on delivering measurable business outcomes.
I have shipped ML-powered personalization, recommendation systems, conversational AI, and fraud detection models that increased engagement, reduced churn, and produced multimillion-dollar cost savings.
I excel at product strategy, PRDs, experimentation, model evaluation, stakeholder alignment, and cross-functional execution across engineering, data science, and design, with hands-on experience in model monitoring, MLOps concepts, and infrastructure optimization.
My work includes launching a conversational AI chatbot that handled 40% of inbound inquiries and saved $800K annually, building a recommendation engine that lifted CTR 22%, and driving product adoption to 50K MAU within six months.
Experience
Work history, roles, and key accomplishments
AI Product Manager
YourGlobalAlly.com
Feb 2024 - Present (2 years)
Owned end-to-end AI product development for customer support, personalization, and fraud detection, launching a conversational AI that handled 40% of inquiries and a recommendation engine that increased CTR by 22%. Drove adoption to 50K MAU, cut support costs by $800K annually, and reduced model false positives from 18% to 6% within one quarter.
Research Director
Clubline Communications Ltd.
Jan 2013 - Nov 2018 (5 years 10 months)
Led data-informed marketing and growth strategies, managing cross-functional teams and stakeholder execution to deliver integrated campaigns that improved ROI and supported sustained revenue growth.
Education
Degrees, certifications, and relevant coursework
Akanu Ibiam Federal Polytechnic
Higher National Diploma (HND), Marketing
Completed Higher National Diploma (HND) in a program equivalent to a bachelor's degree focusing on marketing-related coursework.
Akanu Ibiam Federal Polytechnic
Ordinary National Diploma (OND), Business Administration
Completed Ordinary National Diploma (OND) in business administration covering foundational business and administrative subjects.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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