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Moses Ene

@mosesene

Customer Service Associate with front-desk experience at Mata Garden Hotel, assisting guests with enquiries, requests, and transactions.

Nigeria

Message

At Mata Garden Hotel, I welcomed guests and provided front-desk assistance, helping with enquiries, requests, and basic transactions.

At Prince Ebeano Supermarket, I assisted customers, handled enquiries, and supported daily operations. I also communicated with customers while resolving concerns and coordinating service activities.

At Eby-Moore Merchandise Stationary, I assisted customers with product selection and purchases, processed sales using Biz Edge POS, and maintained sales and stock records. At Eka's Delight, I handled customer enquiries, complaints, requests, records, and transactions.

Experience

Work history, roles, and key accomplishments

Traffic and Control Officer

Prince Ebeano Supermarket

Jan 2024 - Jan 2025 (1 year)

Assisted customers, handled enquiries, and supported smooth daily operations. Maintained professional communication while resolving customer concerns and coordinating service activities.

Customer Service Communication Skills Problem Solving

Teacher

The Anchor College

Jan 2023 - Jan 2024 (1 year)

Taught at The Anchor College as part of the National Youth Service Corps (NYSC) program.

Teaching Communication Skills

Sales Assistant

Eby-Moore Merchandise Stationary

Jan 2022 - Jan 2023 (1 year)

Assisted customers with product selection, enquiries, and purchases while providing excellent service. Processed sales transactions using Biz Edge POS and maintained accurate sales and stock records.

Sales Customer Service POS Record keeping

Customer Service Representative

Eka's Delight

Jan 2021 - Jan 2022 (1 year)

Assisted customers with enquiries, complaints, and requests, providing helpful and timely solutions. Handled customer records and transactions while maintaining good communication and a positive customer experience.

Customer Service Communication Skills Record keeping