I am a process and data-driven leader. I love coordinating the efforts of team members with different organizational tactics to deliver goals. My experience has been in agile and hybrid waterfall planning.
I have a luxury home AV automation customer service history with high-stakes situations. Working with constantly evolving technologies and a growing team, I grew from a Triage Agent to a Pro Support Supervisor, learning the importance of communication, time management, and organizational skills to be the best team leader.
