MONISHAA THAKUR
@monishaathakur
Customer Support Executive focused on remote, timely resolutions and strong customer communication.
What I'm looking for
I’m a motivated and adaptable Customer Support Executive seeking a work-from-home opportunity where I can apply strong interpersonal and communication skills to promote organizational goals and exceed team targets.
I’m highly motivated and passionate about assigned responsibilities, with strong interpersonal and communication skills. I work effectively with people from varied backgrounds, and I’m equally effective working independently and as part of a team.
In my recent role as Customer Support Executive (Work From Home) at Startek (July 2024 – September 2024), I handled customer queries and support requests remotely, ensuring timely and professional resolution. I communicated effectively with customers to understand needs and provide accurate information.
I’m pursuing PGDA (Post Graduate Diploma in Accounting) and bring practical capability with Tally ERP 9 and basic computer knowledge, including MS Office, Internet, and Email. I’m ready to contribute consistently, collaborate across diverse teams, and keep performance goals in sight.
Experience
Work history, roles, and key accomplishments
Customer Support Executive
Startek
Jul 2024 - Sep 2024 (2 months)
Handled customer queries and support requests remotely, ensuring timely and professional resolution. Communicated with customers to understand needs and provide accurate information.
Education
Degrees, certifications, and relevant coursework
PGDA (Post Graduate Diploma in Accounting)
Post Graduate Diploma in Accounting (PGDA), Accounting
Pursuing a Post Graduate Diploma in Accounting (PGDA). Current status is ongoing.
Mahatma Gandhi Kashi Vidyapith
Bachelor of Arts (B.A.), Arts
Completed a Bachelor of Arts (B.A.) degree from MGKVP University in Uttar Pradesh.
Madhya Pradesh Board of Secondary Education
Higher Secondary (12th)
Completed the 12th level education under the M.P. Board (Higher Secondary).
Madhya Pradesh Board of Secondary Education
Secondary (10th)
Completed the 10th level education under the M.P. Board (Secondary).
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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