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MONISHAA THAKURMT
Looking for a job

MONISHAA THAKUR

@monishaathakur

Customer Support Executive focused on remote, timely resolutions and strong customer communication.

India
Message

What I'm looking for

I’m looking for a work-from-home role where I can use my interpersonal and communication skills to handle customers effectively, support timely resolutions, and exceed team targets—comfortable working independently and collaborating across diverse teams.

I’m a motivated and adaptable Customer Support Executive seeking a work-from-home opportunity where I can apply strong interpersonal and communication skills to promote organizational goals and exceed team targets.

I’m highly motivated and passionate about assigned responsibilities, with strong interpersonal and communication skills. I work effectively with people from varied backgrounds, and I’m equally effective working independently and as part of a team.

In my recent role as Customer Support Executive (Work From Home) at Startek (July 2024 – September 2024), I handled customer queries and support requests remotely, ensuring timely and professional resolution. I communicated effectively with customers to understand needs and provide accurate information.

I’m pursuing PGDA (Post Graduate Diploma in Accounting) and bring practical capability with Tally ERP 9 and basic computer knowledge, including MS Office, Internet, and Email. I’m ready to contribute consistently, collaborate across diverse teams, and keep performance goals in sight.

Experience

Work history, roles, and key accomplishments

ST

Customer Support Executive

Startek

Jul 2024 - Sep 2024 (2 months)

Handled customer queries and support requests remotely, ensuring timely and professional resolution. Communicated with customers to understand needs and provide accurate information.

Education

Degrees, certifications, and relevant coursework

PA

PGDA (Post Graduate Diploma in Accounting)

Post Graduate Diploma in Accounting (PGDA), Accounting

Pursuing a Post Graduate Diploma in Accounting (PGDA). Current status is ongoing.

Mahatma Gandhi Kashi Vidyapith logoMV

Mahatma Gandhi Kashi Vidyapith

Bachelor of Arts (B.A.), Arts

Completed a Bachelor of Arts (B.A.) degree from MGKVP University in Uttar Pradesh.

Madhya Pradesh Board of Secondary Education logoME

Madhya Pradesh Board of Secondary Education

Higher Secondary (12th)

Completed the 12th level education under the M.P. Board (Higher Secondary).

Madhya Pradesh Board of Secondary Education logoME

Madhya Pradesh Board of Secondary Education

Secondary (10th)

Completed the 10th level education under the M.P. Board (Secondary).

Tech stack

Software and tools used professionally

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