Gauri Gupta
@gaurigupta1
Customer Support executive focused on resolving issues and delivering clear, helpful service.
IndiaWhat I'm looking for
I work as a Customer Support executive, bringing a service-first mindset to every interaction. I supported customers at Aegis (08/06/2021 to 10/12/2021) and later at Vivo (03/02/2024 to 05/10/2024), focusing on timely responses and practical problem solving.
I strengthen my support work with office and data skills, including MS Office and MS Excel, plus hands-on tools like TallyErp 9. With a Diploma in Computers Science and a foundation in communication, I aim to handle queries efficiently, keep processes organized, and contribute to the success of the organization through reliable support.
Experience
Work history, roles, and key accomplishments
Customer Support Executive
Aegis
Provided customer support and handled customer queries in a customer support role. Used MS Office and MS Excel for day-to-day support tasks.
Customer Support Executive
Vivo
Provided customer support and handled customer queries in a customer support role. Applied problem-solving and basic computer knowledge to assist customers effectively.
Education
Degrees, certifications, and relevant coursework
S.R.M.U. University Lucknow
Diploma, Computer Science
Completed a Diploma in Computer Science at S.R.M.U. University Lucknow in 2019.
DeenDayal Upadhyay Gorakhpur University
Bachelor of Arts, Arts
Completed a Bachelor of Arts from DeenDayal Upadhyay Gorakhpur University in 2016.
[UPBoard]
Intermediate, Intermediate
Completed Intermediate from [UPBoard] in 2013.
[UPBoard]
High School, High School
Completed High school from [UPBoard] in 2011.
Availability
Location
IndiaAuthorized to work in
Job categories
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