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Monika Stoyanova

@monikastoyanova

I design intuitive digital experiences and analyze fast-moving data accurately.

Bulgaria
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What I'm looking for

I'm looking for an opportunity where I can combine UX/UI design, data analysis, and customer-focused problem solving while continuing to grow in a fast-paced, collaborative environment.

At Genius Sports, I monitor live sports events and process time-sensitive data accurately, applying sport-specific rules while identifying discrepancies in fast-paced situations. Previously at ResultsCX, I provided front-line technical support for hardware, software, and connectivity issues and earned a Customer Service Guru Certificate as a top performer.

I'm building user-centered UX/UI experiences through research, usability testing, wireframing, prototyping, UX writing, and visual design. My projects include Moodify, Apple UX Research, and a mobile health and air quality app with smartwatch integration, maps, heatmaps, statistics, and data visualizations.

Experience

Work history, roles, and key accomplishments

Genius Sports logoGS
Current

Analyst

May 2024 - Present (2 years 3 months)

Monitored live sports events and process time-sensitive data with a consistent focus on accuracy.

ResultsCX logoRE

Technical Support

ResultsCX

Jan 2024 - May 2024 (4 months)

Provided front-line support for hardware, software and connectivity issues.

Education

Degrees, certifications, and relevant coursework

UE

University of National and World Economy

Intellectual Property and Business, Economics

2024 -

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