monica mimms
@monicamimms
Community engagement director turning partnerships and data into measurable member growth.
What I'm looking for
I’m a community relations and member engagement leader who turns strategic vision into measurable programs. I build partnerships, align stakeholders and strategic goals, and use data to drive engagement and retention—while keeping operations sustainable.
As Director of Member and Community Engagement, I designed an event and program management framework with detailed run-of-show planning and cross-functional coordination. That work increased member participation by 35% within two years, and I scaled member-facing initiatives through structured training and a pathway-based advancement model for the Ambassador Program.
I also expand impact through community partnerships—growing the RRAR Realtor Giving Network volunteer base and scaling service projects. Alongside Governmental Affairs, I strengthen advocacy through the Local Political Coordinator Advocacy Ambassador program, growing grassroots participation.
Earlier, as an Onsite Community Manager / Activities Director, I managed complex homeowner and board coordination using CRM and scheduling platforms. I optimized vendor relationships and operational budgets using Excel-based tracking to reduce costs by 12%, and streamlined processes with Monday.com while increasing homeowner engagement by 40% using digital content and social media coordination.
Experience
Work history, roles, and key accomplishments
Director of Member & Community
RRAR
Jan 2022 - Present (4 years 6 months)
Designed and implemented an event and program management framework (orientations, roundtables, targeted programming), increasing member participation by 35% within two years. Led Ambassador Program transformation, scaled volunteer service projects through community partnerships, and directed grant strategy to support year-over-year revenue growth.
Community Manager & Activities Director
Associated Asset Management
Jan 2016 - Jan 2022 (6 years)
Managed relationships and coordination between homeowners, the Board, and management using CRM and scheduling platforms, resolving complex issues and strengthening stakeholder trust. Optimized vendor relationships and operational budgets using Excel reporting to reduce costs by 12%, streamlined operations with Monday.com, and increased homeowner engagement by 40% using digital content and social m
Education
Degrees, certifications, and relevant coursework
Southern New Hampshire University
Master of Business Administration, Business Administration
Pursuing a Master of Business Administration at Southern New Hampshire University, expected to complete in 2028.
REALTOR Association Management (RAM) Certification
RAM Certification, REALTOR Association Management
Earned the REALTOR Association Management (RAM) Certification in 2025.
At Home with Diversity® (AHWD) certification
AHWD Certification, Diversity & Inclusion
Earned the At Home with Diversity® (AHWD) certification in 2025.
Advanced Certified Scrum Product Owner (A-CSPO)
A-CSPO, Agile Product Ownership
Completed the Advanced Certified Scrum Product Owner (A-CSPO) in 2023.
Monroe University
Business Administration, Business Administration
Graduated from Monroe University in 2000 with coursework in business administration.
Toastmasters Motivational Strategies Level III
Toastmasters Motivational Strategies Level III, Public Speaking & Leadership
Completed Toastmasters Motivational Strategies Level III in 2024.
NC Public Notary
NC Public Notary, Notary Public
Completed NC Public Notary in 2024.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
Interested in hiring monica?
You can contact monica and 90k+ other talented remote workers on Himalayas.
Message monicaGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
