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Monica Cardona

@monicacardona

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Manager at Specs Wine & Spirits handling inventory, billing, and records for over 5,000 daily transactions.

United States

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What I'm looking for

I’m pursuing a job that contributes to the community.

At Specs Wine & Spirits, I handle cash, receipts, records, and invoices for over 5,000 daily transactions using spreadsheets and hard-copy records.

I manage scheduling across six departments and consult with vendors and business partners to resolve marketing and product concerns. I’m pursuing work that contributes to the community and lets me apply my experience with computer systems and daily operations.

Experience

Work history, roles, and key accomplishments

Current

Manager

Current

Specs Wine & Spirits

Jan 2018 - Present (8 years 9 months)

Managed six departments and scheduled 20 employees. Handled cash, receipts, invoices, and inventory using computer software and spreadsheets.

Microsoft Word Excel Google Docs POS systems PERCONS Accounting Billing Inventory Multitasking Scheduling Vendor Management

Customer Service Agent

BBVA Compass

Jan 2017 - Dec 2018 (1 year 11 months)

Assisted in billing and data entry for over 500 daily transactions. Prepared reports and customer satisfaction surveys to meet service quotas.

Microsoft Word Data Entry Banking Systems Financial Analysis Report Preparation Customer Service

Sales Associate

Kohls Department Store

Jan 2016 - Dec 2017 (1 year 11 months)

Resolved customer online complaints and informed customers of sales and promotions. Reviewed inventory reports to ensure product presentation met business quotas.

Customer Service Retail Sales Communication Skills Inventory Management