Open to opportunities

Mongezi Chabeli

@mongezichabeli

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Motivated professional with extensive experience in customer-facing roles.

South Africa

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What I'm looking for

I am looking for a role that values customer service and offers growth opportunities.

I am a motivated and personable professional with comprehensive experience in customer-facing roles and sales environments. My career has been marked by a commitment to excellence in customer service, where I have consistently demonstrated excellent organizational skills and a keen eye for detail. I take pride in my proactive approach to problem-solving, which ensures smooth day-to-day operations and high levels of client satisfaction.

Currently pursuing a Diploma in Human Resources at Unisa, I have built a solid foundation in various roles, including as a receptionist and salesman. My experience as a miner has also equipped me with a unique perspective on teamwork and safety in high-pressure environments. I am eager to leverage my skills and experiences to contribute positively to a dynamic team.

Experience

Work history, roles, and key accomplishments

Salesman

Jan 2024 - Dec 2024 (11 months)

Engaged with customers to understand their needs and recommend suitable products. Achieved sales targets through effective communication and negotiation.

Sales Customer Service Communication Skills Problem Solving Attention To Detail

Receptionist

Thasasa

Aug 2021 - Dec 2023 (2 years 4 months)

Managed front desk operations, including greeting clients, answering phones, and scheduling appointments. Maintained organised records and ensured efficient communication flow within the office.

Customer Service Data Entry Communication Skills

Miner

Sasol

Jan 2018 - Aug 2020 (2 years 7 months)

Performed mining operations in accordance with safety protocols and production targets. Collaborated with team members to ensure efficient workflow and problem resolution.

Teamwork Problem Solving Attention To Detail

Education

Degrees, certifications, and relevant coursework

University of South Africa

Diploma, Human Resources

Currently pursuing a Diploma in Human Resources, focusing on developing a comprehensive understanding of HR principles and practices. This program covers various aspects of human capital management.

Ficksburg High School

Matric, General Studies

Completed secondary education, achieving a Matric certificate. This foundational education provided a broad range of knowledge and essential academic skills.