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@mongezichabeli
Motivated professional with extensive experience in customer-facing roles.
I am a motivated and personable professional with comprehensive experience in customer-facing roles and sales environments. My career has been marked by a commitment to excellence in customer service, where I have consistently demonstrated excellent organizational skills and a keen eye for detail. I take pride in my proactive approach to problem-solving, which ensures smooth day-to-day operations and high levels of client satisfaction.
Currently pursuing a Diploma in Human Resources at Unisa, I have built a solid foundation in various roles, including as a receptionist and salesman. My experience as a miner has also equipped me with a unique perspective on teamwork and safety in high-pressure environments. I am eager to leverage my skills and experiences to contribute positively to a dynamic team.
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Work history, roles, and key accomplishments
NB
Jan 2024 - Dec 2024 (11 months)
Engaged with customers to understand their needs and recommend suitable products. Achieved sales targets through effective communication and negotiation.
Thasasa
Aug 2021 - Dec 2023 (2 years 4 months)
Managed front desk operations, including greeting clients, answering phones, and scheduling appointments. Maintained organised records and ensured efficient communication flow within the office.
Sasol
Jan 2018 - Aug 2020 (2 years 7 months)
Performed mining operations in accordance with safety protocols and production targets. Collaborated with team members to ensure efficient workflow and problem resolution.
Degrees, certifications, and relevant coursework
Diploma, Human Resources
Currently pursuing a Diploma in Human Resources, focusing on developing a comprehensive understanding of HR principles and practices. This program covers various aspects of human capital management.
Matric, General Studies
Completed secondary education, achieving a Matric certificate. This foundational education provided a broad range of knowledge and essential academic skills.
Software and tools used professionally
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