MKMona K
@monar
Data analyst and project coordinator specializing in BI, automation, and cross-functional stakeholder collaboration.
IndiaWhat I'm looking for
I am a data analyst and project coordinator with five years of experience delivering BI solutions, ETL automation, and stakeholder-facing reporting for global teams. I focus on improving data quality, designing dashboards, and enabling automated workflows that reduce error rates and accelerate decision-making.
At Red Hat and subsequent contractor roles I led cross-functional analytics projects, created UAT protocols, and built Power BI/Tableau dashboards while collaborating with Order Management, Finance, and Sales Operations. My technical toolkit includes Python (Pandas, NumPy), MySQL, Snowflake, Informatica, Airflow, Power BI, Tableau, and Excel, and I have a track record of reducing customer data errors to under 5%.
I seek roles where I can apply ETL and automation expertise, drive data-driven strategy, and produce clear operational documentation and training for non-technical stakeholders. I bring a pragmatic, client-focused approach and strong experience supporting distributed, cross-regional teams.
Experience
Work history, roles, and key accomplishments
Customer Support Agent
Horizons
Aug 2025 - Present (4 months)
Resolve customer queries, handle invoices/refunds and perform technical troubleshooting for /e/OS and Murena Workspace while producing onboarding plans, FAQs, and analysis for the COO.
Data Consultant
GoCarbonTracker.net
Jun 2025 - Sep 2025 (3 months)
Drafted personalized outreach, tracked project progress in Jira, and supported sustainability initiatives by building data pipelines and ESG metric tracking to inform product improvements.
Data Consultant
Flexing It
Feb 2024 - Oct 2024 (8 months)
Built Power BI dashboards for support tracking, coordinated APAC data quality and reporting projects, and produced UAT protocols and stakeholder presentations for Pfizer engagements.
Data Analyst
Triangular Infosolutions
Nov 2023 - Feb 2024 (3 months)
Identified automation opportunities, coordinated distributed teams, and collaborated with Order Management, Finance, and Sales Ops to define success metrics and adopt automated workflows.
RHLed cross-functional analytics and automation initiatives, designed dashboards and ETL flows, reduced customer data error rate to under 5% and supported global migrations and e-invoicing projects.
Education
Degrees, certifications, and relevant coursework
UDUniversity of Delhi
Postgraduate Diploma, Japanese Language
2018 - 2019
Completed a Postgraduate Diploma in Advanced Japanese Language focusing on advanced language proficiency and applied communication.
MOSAI Institute
Certificate, Japanese Language
2014 - 2016
Completed Basic and Intermediate Japanese language courses to build foundational and intermediate proficiency in Japanese.
Punjab Technical University
Bachelor of Science, Animation and Film Making
2011 - 2014
Earned a Bachelor of Science in Animation and Film Making with practical training in animation and film production techniques.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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