Mohith Salian

I am a dedicated professional with over nine years of experience in mortgage real estate property tax management, process optimization, and team leadership. My expertise lies in handling escalated issues, reviewing critical mortgage documents, and ensuring compliance with Standard Operating Procedures (SOPs) and regulatory requirements. I have a proven track record in resource management, quality assurance, and driving continuous improvement through process automation.

In my current role at Cognizant, I have progressed from a Process Executive to a Process Specialist, managing daily workflows, leading teams of over 30 employees, and ensuring the achievement of departmental goals. I have successfully trained and onboarded new hires, resolved critical parcel issues, and led quality and productivity management initiatives that consistently exceed client expectations.

I am passionate about fostering team development and succession planning, ensuring that my team is well-equipped to meet strategic business objectives. My ability to identify skill gaps and provide coaching has contributed to the continuous growth and development of my team members.