Open to opportunities

Mohd Iszamir Ismail

@mohdiszamirismail

Platform engineer transitioning into DevOps and security operations through automation, cloud infrastructure, and secure system design.

Malaysia

Message

What I'm looking for

I’m looking to grow into a more specialized DevOps, platform engineering, or security operations role—where I can use automation, cloud infrastructure, and secure system design to solve real problems and support reliable delivery.

I’m currently working at TM R&D as a Platform Engineer, building platform engineering and improving system administration through automation and modern infrastructure. I bring a strong interest in DevOps, cybersecurity, and reliable, secure system design—especially where automation can solve real-world problems.

My hands-on work includes Linux-based systems, Docker, Ansible, and Kubernetes, with a focus on incident-minded operations and dependable delivery. I’m continuously developing these skills through both my professional role and self-learning to become more specialized in DevOps and security operations.

Previously, I completed a Business Analyst internship at Terato Tech Sdn Bhd, where I gathered requirements, documented user stories, created test scripts, and supported UAT/SIT testing. That experience strengthened how I communicate with developers and stakeholders, validate outcomes, and help ensure systems are delivered on schedule.

Experience

Work history, roles, and key accomplishments

Current

Platform Engineer

Current

TM Research & Development

Aug 2025 - Present (11 months)

Platform engineer focused on platform engineering, system administration, and DevOps. Working with Linux, Kubernetes, Docker, and Ansible.

Platform Engineering DevOps System Administration Linux Kubernetes Docker Ansible

Current

Guesthouse Manager

Current

Self Employed

Aug 2020 - Present (5 years 11 months)

Managed guesthouse operations including reservations, check-in/check-out, guest inquiries, and housekeeping supervision. Handled marketing, cost control, emergencies, and guest complaints.

Guest Relations Reservations Management Check Out Customer Service Housekeeping Supervision Cost Control Marketing Emergency Response Complaint Resolution

Business Analyst

Terato Tech Sdn Bhd

Sep 2024 - Dec 2024 (3 months)

Prepared software project documentation and created test scripts for manual testing. Gathered requirements with stakeholders and performed UAT/SIT while supporting system implementation delivery.

Requirements Gathering Documentation Manual Testing UAT SIT Agile Delivery Problem Analysis Systems Implementation

E-hailing Driver

Grab

Jun 2017 - Dec 2023 (6 years 6 months)

Provided customer service to passengers while delivering rides and maintaining a clean, good-condition vehicle. Consistently met passenger expectations over extended ride volume.

Customer Service Passenger Experience Vehicle maintenance Reliability Professional communication

Replenishment Team Member

Woolworths

Sep 2013 - Jan 2017 (3 years 4 months)

Improved customer experience by optimizing stock presentation for assigned aisles to support sales. Worked in a team environment and followed Occupational Health and Safety policies while providing customer service.

Inventory Presentation Sales Support Customer Service Occupational Health and Safety

Pastry Cook

Luxe Bakery

Jul 2011 - Aug 2013 (2 years 1 month)

Developed and implemented pastries to company standards, supporting improvements in customer satisfaction and bakery revenue. Performed quality control, maintained stock, and managed/trained 3 junior pastry cooks while complying with OH&S policies.

Pastry Production Quality Control Training and Mentoring Junior Cooks Customer Satisfaction