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@mohammedtahaansari
SCCM/MECM-focused IT engineer driving patching, OSD, and endpoint compliance for enterprise environments.
I am an IT Engineer with 5+ years of hands-on experience in SCCM/MECM, Windows patch management, OS deployment, application deployment, and baseline management. I optimize and troubleshoot SCCM infrastructure, deliver high compliance rates, and collaborate with cross-functional teams to maintain secure, stable enterprise endpoints.
My recent work reduced deployment time by 15%, raised workstation patch compliance to 95%, remediated 100% of critical vulnerabilities via application deployments, and improved system integrity and asset resolution times through compliance baselines and close coordination with asset teams.
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Work history, roles, and key accomplishments
MUFG Pension & Marketing Services
Dec 2023 - Present (1 year 11 months)
Managed OSD processes and workstation patching achieving 95% compliance, reduced deployment time by 15% and help-desk tickets by 5% through application refreshes; remediated 100% of critical vulnerabilities via SCCM deployments.
Reliance Enterprise
May 2022 - Dec 2023 (1 year 7 months)
Administered large-scale SCCM/MECM environment including client remediation, WSUS/SUP patching (95% endpoint, 100% server compliance), OS deployments, and BitLocker client migrations for 80k+ users.
Reliance Retail
Mar 2021 - May 2022 (1 year 2 months)
Resolved hardware/software issues for 100+ engineers monthly with 98% FCR and 99% SLA attainment; deployed SCCM clients and maintained 95%+ Windows update compliance while producing SOPs that improved team efficiency by 15%.
Reliance Retail
Jun 2019 - Mar 2021 (1 year 9 months)
Provided daily support resolving 50+ hardware/software issues with 95% FCR and 98% SLA adherence, handled 100+ weekly HPSM tickets and delivered remote assistance reducing field escalations below 5%.
Degrees, certifications, and relevant coursework
Bachelor of Science, Information Technology
2016 - 2021
Completed a Bachelor of Science in Information Technology focusing on core IT concepts and practical systems administration skills.
Software and tools used professionally
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