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Mohammed Taha

@mohammedtaha3

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I build and scale e-commerce storefronts, omnichannel growth strategies, and customer journeys.

Iraq

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At Samsung Electronics Levant, I launched Samsung’s official Iraq eStore, localized it in Arabic and Kurdish, and led end-to-end online business operations. I also launched Employee and Student portals and managed go-to-market for Galaxy S/Z series and OLED TVs.

I bring nine years of experience across e-commerce, digital marketing, and operations at Samsung, Carrefour Iraq, and medical tourism businesses. I use KPI frameworks, performance marketing, customer feedback, and lifecycle strategy to improve retention, ROI, and digital growth.

Experience

Work history, roles, and key accomplishments

Current

Senior Specialist, Online Business Process Management

Current

Samsung Electronics Levant

Jun 2022 - Present (4 years 3 months)

Directed the strategic roadmap and successful launch of Samsung's official Iraq eStore, overseeing localization and aligning product, marketing, and operations. Architected exclusive employee and student portals, and managed flagship go-to-market launches for Galaxy S/Z series and OLED TVs.

Ecommerce Digital Strategy Go To Market Localization Product Launch Inventory Management Dynamic Pricing Customer Experience NPS Sprinklr KPI Frameworks Performance Marketing ROI Optimization

Acting Marketing Manager

Majid Al Futtaim - Carrefour Iraq

Sep 2021 - Jun 2022 (9 months)

Designed and directed comprehensive 360° marketing strategies across ATL, BTL, and digital channels. Led and mentored the internal marketing team while managing external agencies and vendors, establishing rigorous campaign evaluation protocols.

Marketing Strategy ATL BTL Digital Marketing Team Leadership Agency Management Campaign Analysis Analytics Customer Retention ROI

Social Media Manager

Majid Al Futtaim - Carrefour Iraq

Nov 2020 - Sep 2021 (10 months)

Constructed Carrefour's digital community strategy, overseeing brand voice alignment, content creation, and real-time crisis management. Leveraged analytics to refine campaigns and maximize digital ROI.

Social Media Strategy Content Creation Brand Voice Crisis Management Analytics ROI Optimization

Operations & Digital Marketing Manager

Botro Company for Medical Tourism

Mar 2019 - Jun 2020 (1 year 3 months)

Drove SEO, SEM, and digital ad campaigns to attract international patients and expand market share. Streamlined digital patient journeys from inquiry to post-care, improving satisfaction and loyalty.

SEO SEM Digital Advertising Patient Journey Market Research Feedback Analysis Customer Satisfaction

Social Media Marketing Manager

Fortis Info Center

Mar 2016 - Feb 2019 (2 years 11 months)

Designed and executed digital campaigns across social, SEO, and SEM to drive online traffic and leads. Built engagement-focused online communities with locally tailored content.

Social Media Marketing SEO SEM Digital Campaigns Community Engagement Content Localization