At Pharmalink, I lead business strategy and day-to-day operations for a B2B pharmaceutical marketplace connecting pharmacies with suppliers in Damascus and its suburbs. I helped grow the platform to approximately 1,000 onboarded pharmacies, around 100 recurrently ordering pharmacies, and around 30 suppliers and warehouses.
I manage supplier partnerships and pharmacy relationships, and help move ordering from paper-based and sales-rep processes to a centralized digital marketplace. I also translate pharmacy and supplier needs into product improvements and operational priorities.
At ElementsCreativeSolutions, I lead and coordinate a 10-person creative team across 14 client accounts. I shape content plans and campaign concepts, coordinate creative delivery, and prepare client reports.
At LezzooMedicine, I managed workflows between 150+ pharmacies and pharmaceutical suppliers. I analyzed demand and supply trends, contributing to a 20% reduction in stockouts and improved order fulfillment efficiency.
