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@mohammadsalmanalfari
Online brand protection analyst focused on resolving digital risks and safeguarding brand reputation.
I am an online brand protection analyst with hands-on experience monitoring social media, marketplaces, websites, and domains to detect and mitigate fraud, counterfeit listings, and brand impersonation. I have resolved 1,000+ complex client issues using specialized platforms like Zero, Talisman, and Zeal 2.0 while working remotely with international teams.
I bring strong written and verbal communication, investigative analysis, and client relationship management skills, combined with a background in English Literature and leadership experience as a student choir chief. I am committed to continuous learning and protecting client trust through proactive monitoring and coordinated takedown efforts.
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Work history, roles, and key accomplishments
Conducts online monitoring and advanced investigations to identify and mitigate brand impersonation, counterfeit listings, and fraud, resolving 1,000+ complex client issues and coordinating takedowns across major e-commerce and social platforms.
Degrees, certifications, and relevant coursework
Bachelor's Degree, English Literature
2017 - 2023
Grade: 3.43
Activities and societies: Chief of Gema Gita Bahana Student Choir (2018–2020); participated in Jakarta World Choir Festival 2019 (two gold medals) and World Choir Festival 2021 (gold medal); Faculty of Humanities accomplished student award (Aug 2022).
Completed a Bachelor's degree in English Literature with a cumulative GPA of 3.43 and participated in student leadership and choir competitions.
Software and tools used professionally
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