At Balsa, I manage phone and in-person customer interactions for high-quality wooden bedding and furniture, guiding customers from initial inquiries through finalized purchases.
I handle the full sales process, including product presentations, negotiations, tailored consultations, order registration, delivery coordination, and post-purchase support.
Previously at Piazza Italia, I supported customers on the sales floor, processed payments and returns, maintained store presentation, and promoted sales. This work strengthened my communication, multitasking, and problem-solving skills.
At Refah Automative, I handled customer calls for automotive services, coordinated tow trucks and technicians, resolved complaints, and recorded service tickets for follow-up.
