Franklin Ross
@franklinross
Senior AR & Medical Billing leader in US healthcare RCM—denial management, AR aging, and faster reimbursement.
What I'm looking for
I’m a results-driven Senior AR & Medical Billing professional with 4+ years of hands-on experience in US Healthcare Revenue Cycle Management (RCM). I lead with a focus on denial management, insurance follow-up, and AR aging analysis to improve outcomes for US-based healthcare clients.
I’ve proven my leadership by managing an 8-member billing team, improving daily accuracy and productivity through proactive scrubbing and CPT/ICD-10/HCPCS coding validation. I also reduce claim rejection rates through targeted interventions and staff training programs.
My day-to-day expertise includes end-to-end denial management workflows—identifying root causes, implementing corrective action plans, and minimizing AR days. I manage 30/60/90/120+ day AR aging and present actionable management reports that help boost clean claim rates and accelerate reimbursement cycles.
I’m proficient with EClinicalWorks (ECW) and Epic EHR for seamless patient data management and end-to-end billing workflows. I’m seeking a high-impact remote opportunity where I can drive revenue recovery and operational excellence from Day 1.
Experience
Work history, roles, and key accomplishments
Assistant Team Lead, Medical Billing AR
Synergy Info Outsourcing Pvt. Ltd.
May 2022 - Present (4 years 2 months)
Supervised and mentored a team of 8 medical billing specialists, overseeing end-to-end denial management and Medicare/Medicaid/commercial insurance follow-ups. Reduced claim rejection rates via proactive claim scrubbing and coding validation, and reported AR aging (30/60/90/120+ days) while using EClinicalWorks (ECW) and Epic EHR.
Customer Service Representative
Amity Infosoft Pvt. Ltd.
Aug 2021 - Apr 2022 (8 months)
Managed inbound and outbound client interactions, resolving billing and service queries. Maintained accurate communication records and escalated complex issues through proper channels.
Education
Degrees, certifications, and relevant coursework
APJ Abdul Kalam University
Bachelor of Business Administration (BBA), Business Administration
Completed a Bachelor of Business Administration (BBA) at APJ Abdul Kalam University, graduating in 2021.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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