Mohamed Elisely User

Processed and settled 350-550 daily FX and metals transactions for 25+ institutional clients, validating trade confirmations and cash flows. Investigated and resolved settlement breaks, built Excel dashboards for transaction classification, and produced end-of-day reports.

Processed 50+ visa applications daily, verifying documents and collecting biometrics. Managed passport logistics and produced weekly reports on sales, processing times, and pending passports.

Reviewed up to 500 pages and ads daily for policy violations, ranking top performer for 3 consecutive months. Built Excel reporting templates to track violation counts and escalated recurring patterns to team leads.

Conducted biweekly exploratory data analysis on SKU movement in SAP and Excel to identify best sellers and slow movers, contributing to a store generating $4.8M in annual revenue. Made independent stock ordering decisions and coordinated transfers of dead stock to other stores.

Identified a gap in the Hurghada tours market through exploratory analysis of booking patterns, launching a two-trip-per-day package that increased short-trip sales. Grew the platform to 27K bookings with a 72% conversion rate and increased customer retention by 36%.

Mined customer billing data to identify high-value accounts and cross-sell opportunities, consistently hitting 120% of monthly target. Converted customer complaints into sales and tracked billing patterns to tailor upselling offers.

Data Analyst in Python certification from DataCamp, currently in progress.

Data Analyst in Databricks certification from DataCamp, currently in progress.

Project Management Professional (PMP) certification from PMI.

Grade: 3.1/4

Activities and societies: Egyptian Government scholarship (Rowad 2030). Completed 12-month study terms at Cambridge, UK annually.

Master's in Entrepreneurship & Innovation Management from Cairo University, joint programme with University of Cambridge, with CGPA 3.1/4.

Bachelor of Arts in French Language and Literature from South Valley University.

Associate Data Analyst in SQL certification from DataCamp.

Data Analyst in Power BI certification from DataCamp.