Open to opportunities

Mohamed Aichi

@mohamedaichi

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Logistics and After-Sales Coordinator with strong B2B expertise.

France

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What I'm looking for

I am looking for a role that offers growth opportunities and values teamwork.

I am a dedicated Logistics and After-Sales Coordinator with extensive experience in managing the sales process, logistics operations, and customer service in B2B environments. My recent role at ISHIDA Paris involved overseeing the full sales cycle, from quotations to after-sales service, while supervising a team of technicians to ensure seamless operations.

Previously, I served as a Lead MRO Logistics Coordinator for AKKODIS on behalf of AIRBUS HELICOPTERS, where I successfully expedited logistics operations and resolved bottlenecks. My ability to lead teams and coordinate with international headquarters has been instrumental in achieving operational efficiency and customer satisfaction.

With a Bachelor’s Degree in Business Development Management and a strong foundation in international trade, I am passionate about leveraging my skills in logistics management and customer relationship development to drive business success.

Experience

Work history, roles, and key accomplishments

Logistics & After-Sales Manager

ISHIDA Paris

Aug 2024 - Feb 2025 (6 months)

Managed the entire sales process, including quotations, orders, deliveries, and after-sales service. Oversaw logistics for repairs and resolved disputes and outstanding payments.

Sales Processes Logistics Coordination Dispute Resolution Team Supervision

Lead MRO Logistics Coordinator

AKKODIS - On Behalf of AIRBUS HELICOPTERS

Jan 2023 - Jun 2023 (5 months)

Led a team of three in managing logistics operations to expedite inbound and priority AOG flow on the DAHER French MRO platform. Facilitated and resolved bottlenecks and disputes while handling customer requests.

Logistics Team Leadership Customer Service Data Analysis

Key Account Customer Service

Spring GDS - PostNL

Jul 2022 - Jan 2023 (6 months)

Coordinated first-mile transportation to the Benelux region and managed logistics for deliveries and product returns. Handled disputes, outstanding payments, and processed requests for pending shipments.

Logistics Management Dispute Resolution Customer Service Payment Processing

Client Relationship & Business Development Officer

INCOMM Paris

Jan 2022 - Apr 2022 (3 months)

Managed and retained a B2B portfolio of over 250 companies, focusing on outstanding payments, disputes, and contract renewals. Coordinated internally and conducted client meetings.

Client Relationship Management Business Development Portfolio Management Renewals Dispute Resolution

Marketing Project Assistant

Fractal Systems

Jan 2019 - Dec 2019 (11 months)

Conducted market research for new opportunities in various countries and developed projects for major exhibitions. Managed digital communication across multiple platforms.

Market Research Digital Communication Social Media Management International Business

Education

Degrees, certifications, and relevant coursework

Université Gustave Eiffel IUT Meaux

Bachelor’s Degree in Business Development Management, Business Development Management

2020 - 2021

Grade: Top of the Class

Focused on performance management, communication, promotion, and customer relationship management. Graduated at the top of the class.

Lycée Honoré de Balzac Mitry Mory

Advanced Technician Diploma (BTS), International Trade

2018 - 2020

Grade: Top of the Class

Specialized in international trade, including market research, prospecting for foreign markets, and management of import-export operations, transportation, and logistics. Graduated at the top of the class.